Use cases
One AI agent, every business that sells by phone
Whatever you sell, Phonefront's AI agent answers every call, takes the whole order and places it in your store — or your Phonefront phone store. Here's how it works for yours.
Restaurants and takeout
Pickup and delivery orders from your menu — sizes, crusts, add-ons — straight to your Orders inbox.
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Delivery services
Alcohol, convenience and grocery delivery: postal-code zones, fees, minimums and several locations.
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Retail and specialty shops
Clothing, gifts and specialty food: sizes, colours and stock, for pickup or delivery.
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Call centres
Replace a call centre, or take its overflow and after-hours calls — pay for minutes, not seats.
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Find yours
Which one sounds like you?
Every plan includes the full AI agent — what changes is what it knows about your business.
- Restaurants
You run a restaurant, takeout or bakery
Your menu with sizes, choices and add-ons; pickup and delivery; orders for later; the order lands in your Orders inbox with a chime.
- Delivery
You deliver: alcohol, convenience or groceries
Every postal code checked against your delivery zones, your zone's fee and minimum quoted, and the order placed in your store.
- Retail
You sell products in a shop
Answers from your own product descriptions, sizes and colours checked against stock, and the order taken for pickup or delivery.
- Call centres
You already pay a call centre or answering service
Replace it, or take its overflow and after-hours calls. Several callers at once, and you pay for minutes, not seats.
Questions
Use case questions
Does it work for my kind of business?
If your callers order something you sell — food, drinks, products — yes. Your AI agent works from your own catalog or menu, takes the whole order, and sends it to your online store or your Phonefront Orders inbox.
Do I need a website or an online store?
No. Connect WooCommerce or let us read your custom-built website — or, with no website at all, build your menu or product list in a Phonefront phone store, with payment links texted to callers.
Can one AI agent answer for several locations?
Yes. Several phone numbers can share one AI agent, and each delivery area keeps its own hours.
Where is Phonefront available?
For businesses in Canada, outside Quebec. Your AI agent speaks English and uses Canadian phone numbers.
Put an AI agent on your phones.
Choose a plan, set up your AI agent today, and hear it take your first test order.