For restaurants and takeout
AI phone ordering for restaurants.
Phonefront's AI agent answers your restaurant's phone on the first ring, takes pickup and delivery orders from your menu, and sends them to your Orders inbox — so your team cooks instead of answering the phone.
For Canadian restaurants, pizzerias and takeout spots — with or without a website.
What it does
Like your best phone person, on every call
It takes the whole order — menu choices, pickup or delivery, payment — and gets it right.
Knows your menu
Sizes, choices like crust or sauce, add-ons and prices — it asks only the choices an item has, and reads the order back before placing it.
Hears through a busy line
Kitchen noise and bad lines garble words: “thin” comes through as “10”. It matches items by how they sound and checks with the caller.
Covers the rush
Several callers at once on one number — more on busier plans — and nobody on your team is pulled off the line to answer it
Pickup and delivery
Delivery areas by postal code with their own fees and minimums, and real ready times for pickup — never a promise your kitchen can't keep.
Your hours, and orders for later
Closed means closed — callers hear when you open. If you take orders ahead, it books them for when the kitchen can have them ready.
Orders with a chime
Each order lands in your Orders inbox with a chime. Accept it, mark it ready or out for delivery, and the caller gets a text at each step.
Pay by text, or at the counter
Cash or card at pickup or on delivery — or a secure payment link texted to the caller, paid into your own Stripe account. Phonefront takes no cut.
Remembers your regulars
Returning callers are greeted by name, and “the usual” is remembered — the address is still confirmed every time.
Never makes up an answer
Prices, fees and hours come from your menu and settings. Asked something it doesn't know, it says the restaurant will confirm — it never guesses.
Setup
Taking orders the same day
- 1
Add your menu
Build it in Phonefront — sections, items, sizes, choices and add-ons — upload a spreadsheet, or let us read it from your website, menu photos and PDFs included. Already sell online with WooCommerce? Connect it instead.
- 2
Check pickup and delivery
Your address, hours and policies are read from your website for you to check. Add ready times, delivery areas by postal code with fees and minimums, and how callers can pay.
- 3
Test, then forward your line
Call your AI agent in test mode and place a few orders. Your first 60 minutes of test calls are free. Forward your restaurant's number when you're happy.
No website? No problem
Your menu becomes a phone store
Most restaurants don't need online ordering to take orders by phone. Your menu, an Orders inbox and pay-by-text links are all included — and if you later add WooCommerce, connect it in a few minutes.
Questions
Restaurant questions
Is this an AI receptionist for restaurants?
Yes, one that takes orders rather than messages: it answers every call, knows your menu, takes pickup and delivery orders, and sends them to your Orders inbox.
Do I need a website or online ordering?
No. Without a website, Phonefront gives you a phone store: your menu built here, orders in your Orders inbox, and payment links texted to callers. If you already sell online with WooCommerce, connect it and phone orders land there instead.
Can it handle pizza sizes, crusts and toppings?
Yes. Each item can have sizes with their own prices, required choices (crust, sauce) and optional add-ons with prices. The AI agent asks only the choices an item has and reads them back with the total.
What about special requests, like no onions?
It adds them to the item as a note your kitchen sees on the order. Requests your menu doesn't offer are never promised as an option.
How do orders reach the kitchen?
In your Orders inbox, with a chime, on any screen — a tablet at the counter works well. You accept, mark ready or out for delivery, and the caller is texted at each step.
How do customers pay?
Cash or card at pickup or on delivery, or a secure payment link texted to them and paid into your own Stripe account. You can also require payment before an order is made. Card numbers are never read out on the phone.
What happens when we're closed or slammed?
When you're closed, callers hear when you open — or, if you take orders ahead, the order is booked for later. When you're busy, it answers every call at once, up to your plan's callers at a time.
What does it cost?
Plans start at $199/month (CAD) with 250 minutes and two callers at a time. A pickup order usually takes two to four minutes. Payment links cost nothing extra from Phonefront.
Let your kitchen cook. Your AI agent has the phone.
Choose a plan, add your menu, and hear your AI agent take a test order today.