Guide
Forward your business line to your AI receptionist
Your customers keep dialing the number they know — your line passes their calls to your AI agent. It takes a minute, and you can switch it off any time.
Step 1
Choose when calls go to your AI agent
Every call
Your AI agent answers everything. The usual choice when it's replacing someone on the phone, or a call centre.
Only the overflow
Calls go to your AI agent when you're already on the phone or nobody picks up — so callers aren't left on a busy signal while you're on the other line.
After hours
Turn forwarding on at closing and off in the morning — or let a business phone system do it on a schedule.
Step 2
Follow the steps for your phone company
Your AI agent's number is on your dashboard. Have it handy, then pick your carrier.
Questions
Forwarding questions
Will my customers notice the number changed?
No. They keep dialing the number they know; your line simply passes the call on to your AI agent.
Does forwarding cost extra?
On most business lines, forwarding to a local number is a local call. Your AI agent's number is chosen in your own area code where one is available. Some carriers charge for forwarding unless it's in your plan — check yours.
Can I turn it off?
Any time: *73 on most phone lines, ##21# on most mobiles, or switch it off in your phone's settings. Your calls go straight back to how they were.
Can I forward several numbers to one AI agent?
Yes. Each location can forward its own number to the same AI agent.
Don't have an AI agent yet?
Choose a plan, set it up today, and get its number — then forward your line when you're ready.