WooCommerce integration
Take phone orders straight into WooCommerce.
Connect your WooCommerce store and Phonefront's AI agent answers your phone, knows every product and delivery zone, and places each order in your store like a web order — no plugin, no re-typing.
In use today at Dial a Bottle, a multi-location WooCommerce delivery service in Ontario. Read their story.
What connects
Everything your AI agent needs, from your store
Approve Phonefront once, and your store becomes the source of truth for every call.
Your whole catalog
Products, sizes and variations, prices and stock, read from your store. Prices refresh every night, and new products are taught to your AI agent within the hour.
Your shipping zones
Delivery zones and their postal codes become the fees your AI agent quotes — exact to the postal code. Areas you don't cover are told so, never promised.
Hours and locations
Your hours, holidays and closures — and, with several locations, each delivery area's own hours.
Your payment methods
Cash or card on delivery or at pickup, with the same names and fees as your checkout — a card fee at the door is quoted before the order is placed.
Your regulars
Customers are recognised from your store's past orders — web, app or phone — so “the same as last time” works from the first day.
Orders, like web orders
A confirmed order is created in WooCommerce through the same pipeline as your website's: items, address, zone fee, payment method and phone number.
Setup
Connected in a few minutes
- 1
Click Connect and approve
In Phonefront's setup, click Connect WooCommerce, sign in to WordPress and click Approve — WooCommerce gives Phonefront its own key. Nothing to copy.
- 2
Check what synced
Your products, delivery zones and hours come across in minutes. Your AI agent starts with a natural voice and greeting — change them any time.
- 3
Test, then forward your line
Call your AI agent in test mode — orders stay in your dashboard. Your first 60 minutes of test calls are free. Then forward your business number to go live.
Questions
WooCommerce questions
Do I need to install a WordPress plugin?
No. You approve Phonefront on your store in one click and WooCommerce creates a key for it — or paste a REST API key you made yourself. Nothing to install, and you can revoke the key any time in WooCommerce → Settings → Advanced → REST API.
Where do phone orders show up?
In WooCommerce, like any web order — Processing, with the items, delivery address, zone fee, payment method and the caller's phone number. Your dispatch, receipts and reports don't change. If your store can't be reached, the order is emailed to your team instead.
How are delivery fees worked out?
From your WooCommerce shipping zones. The caller's postal code is checked against your zones, and the AI agent quotes that zone's fee and any minimum. A postal code outside your zones is told politely that you don't deliver there.
What if I change a price or add a product?
Prices and stock are read again every night, and new products are taught to your AI agent within the hour — no re-setup.
Can callers pay over the phone?
Never by reading out a card number. Callers choose a payment method your store offers on delivery or at pickup — cash or card — with the same fees as your checkout.
Does it work with several locations?
Yes. Each delivery area keeps its own hours, and one AI agent can answer the numbers of every location.
What does it cost?
Plans start at $199/month (CAD) with 250 minutes and two callers at a time. The WooCommerce integration is included on every plan.
Turn your phone into a WooCommerce sales channel.
Choose a plan, connect your store, and hear your AI agent take a test order today.